8000 William G Penny Ln, Louisville, Kentucky, 40219
This office has a loyal patient base that appreciates the friendly and professional care provided by the dentists. However, there are recurring complaints about administrative issues, including billing errors and rude front desk staff. While the clinical care is generally well-regarded, the administrative side of the practice is a significant source of frustration for many.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always double-check your billing statements and insurance claims to ensure accuracy.
✓ What Works Well
✗ Areas to Improve
Dr. Herrick is wonderful.
Billing is a total joke.
Staff is friendly but disorganized.