1801 S 16th St, Wilmington, North Carolina, 28401
Family Dental Care of Wilmington is generally well-regarded for its friendly, patient-centered care. Many patients appreciate the gentle approach and clear communication. However, there are recurring complaints about billing errors, aggressive upselling, and poor communication from the front desk, which have caused significant frustration for some patients.
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✓ What Works Well
✗ Areas to Improve
Great dentists, but the billing department is a mess.
They push for expensive treatments.
The clinical staff is wonderful, but the front office is frustrating.