5801 Ritchie Hwy, Baltimore, Maryland, 21225
Patients generally rave about the clinical skill and compassion of the dentists, especially Dr. Hariri. Many feel the dental work is top-notch and life-changing. However, the front desk staff frequently draws criticism for being rude and disorganized. Billing issues and rigid appointment policies are common pain points.
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Always verify insurance coverage directly with your provider before the visit, as front desk estimates can be unreliable.
✓ What Works Well
✗ Areas to Improve
Clinical work is spot on
Front desk needs a serious attitude check
Billing feels like a money grab