2841 Grand Ave, Waukegan, Illinois, 60085
Family Dental Care is a polarizing practice. Many patients love the friendly staff and the compassionate care, often citing excellent clinical work. However, there are significant and recurring complaints about aggressive billing practices, hidden fees, and poor customer service when issues arise. It seems to be a practice where the clinical care is strong, but the administrative experience can be very frustrating.
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Always request a written estimate and clarify all costs before agreeing to any procedure.
✓ What Works Well
✗ Areas to Improve
Great clinical care
Billing is a headache
Staff is very kind