Family Dental Health of Greenridge
15 Garlington Rd, Suite 300, Greenville, South Carolina, 29615
Patients appreciate the friendly and welcoming nature of the staff, particularly the front desk and specific hygienists. The clinical work is often described as thorough and gentle, leading to great results. However, there is significant dissatisfaction regarding recent staff turnover and administrative issues, such as insurance billing disputes and poor communication regarding provider changes. It seems like a practice in transition that is struggling to maintain its former high standards.
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✓ What Works Well
- Friendly and welcoming front desk
- Thorough and gentle cleanings
- Responsive to urgent dental needs
✗ Areas to Improve
- High staff turnover
- Confusing and inconsistent billing
- Lack of transparency regarding provider changes
- Is Dr. Studer still practicing at this location?
- Why did my bill change after I was quoted a price?
- Do you accept self-purchased dental plans?
The hygienist was gentle and my teeth look great.
Billing is a mess and they don't communicate well.
Used to be a 10-star place, now it's struggling.
- Category Health & Medical
- City Greenville
- State South Carolina
- Postcode 29615
- Country United States
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