Family Dental Ocala
8409 SW 80th St, Ocala, Florida, 34481
The clinical team, especially hygienists like Jorge and Nicole, receives high praise for being gentle and thorough. Many patients feel like family and appreciate the welcoming atmosphere. However, the practice suffers from severe administrative issues, including poor phone communication, appointment cancellations, and billing disputes. The disconnect between the excellent clinical care and the frustrating front-office experience is a recurring theme.
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✓ What Works Well
- Gentle and professional hygienists
- Welcoming and homely atmosphere
- Good clinical outcomes
✗ Areas to Improve
- Poor phone communication
- Frequent appointment rescheduling
- Billing and insurance confusion
- Why can't I get a cleaning at my first visit?
- How do I reach someone by phone?
- Is my insurance accepted?
Clinical staff is 10/10, but the front office needs help.
Great dental work, but the scheduling is a nightmare.
They treat you like family once you're in the chair.
- Category Health & Medical
- City Ocala
- State Florida
- Postcode 34481
- Country United States
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