Family Dental of Lincoln
5206 N Lincoln Ave, Chicago, Illinois, 60625
Family Dental of Lincoln has a polarized reputation. Many patients love Dr. Vivian Vo for her skill and kindness, and the office is often praised for being professional and efficient. However, there are significant concerns regarding administrative communication, billing transparency, and scheduling flexibility. Some patients feel the office has become less patient-focused under recent management.
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✓ What Works Well
- Dr. Vivian Vo is highly skilled
- Efficient and timely appointments
- Professional and kind clinical staff
✗ Areas to Improve
- Poor administrative communication
- Billing transparency issues
- Inflexible scheduling policies
- Why was I seen by an out-of-network dentist?
- How do I get a refund for billing errors?
- Is Dr. Vo available for my next visit?
Dr. Vo is a diamond in the rough, but the office management is frustrating.
They are great with kids, but the billing department is a nightmare.
I feel like they are more focused on profit than patient care lately.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60625
- Country United States
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