Family Dentist of Palm Beach
11903 Southern Blvd, Suite 116, Royal Palm Beach, Florida, 33411
Patients generally praise the friendly and professional staff, often highlighting specific team members like Samantha and Melissa for their warm welcome. While many report a smooth, painless experience, a segment of users expresses frustration regarding billing transparency and perceived upselling of unnecessary procedures. Wait times and communication issues during scheduling have also been noted as pain points. Overall, the practice is seen as a solid spot for routine care, though some feel the business side needs more clarity.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written breakdown of insurance coverage before agreeing to any non-routine procedures.
✓ What Works Well
- Friendly and welcoming front desk staff
- Professional and knowledgeable dental team
- Clean and modern facility
✗ Areas to Improve
- Concerns regarding billing transparency
- Reports of aggressive upselling
- Inconsistent communication during scheduling
- Are the recommended procedures covered by insurance?
- Why are there extra charges for consultations?
- Is the staff experienced with pediatric patients?
Staff makes you feel like family
Billing feels like a bait and switch
Great care for elderly patients
- Category Health & Medical
- City Royal Palm Beach
- State Florida
- Postcode 33411
- Country United States
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