Family Dentistry of Novi
47700 Grand River Ave, empty, Novi, Michigan, 48374
Family Dentistry of Novi is generally well-regarded for its friendly staff and Dr. Dirani's gentle approach. Many patients appreciate the transparency regarding pricing and the welcoming environment. However, there are recurring complaints about front-office communication, scheduling issues, and occasional billing disputes, which can overshadow the positive clinical experiences for some.
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The practice is known for being upfront about costs, so don't hesitate to ask for a detailed quote before any work.
✓ What Works Well
- Friendly and welcoming staff
- Dr. Dirani is gentle and explains procedures well
- Transparent pricing and quotes
✗ Areas to Improve
- Scheduling and appointment cancellation issues
- Front-office communication can be inconsistent
- Occasional billing disputes
- Do they offer clear pricing upfront?
- How is the communication with the front office?
Dr. Dirani is great, but the front office can be a bit disorganized.
I love the transparency on pricing, very helpful.
Great clinical care, but the scheduling is a bit of a headache.
- Category Health & Medical
- City Novi
- State Michigan
- Postcode 48374
- Country United States
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