291 N Pecos Rd, Henderson, Nevada, 89074
The medical providers, particularly Dr. Rachel Smith, receive high praise for their compassionate and thorough care. Patients appreciate the weight loss program and the personalized attention they receive. However, the office is frequently criticized for poor administrative management, including long wait times, difficulty reaching staff by phone, and billing issues. It is a clinic where the clinical care is excellent, but the front-end operations often cause frustration.
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If you have an appointment, plan for extra time in the waiting room and bring your insurance details in writing.
✓ What Works Well
✗ Areas to Improve
Dr. Smith is amazing
The front desk needs better organization
Great care, but be prepared to wait