Family First Dental
4137 Town Center Blvd, Orlando, Florida, 32837
Patients generally appreciate the professional and kind care provided by the dentists and hygienists. The office is described as clean and modern. However, there are recurring complaints about the front desk staff's attitude and some issues with billing and scheduling. Overall, it's a solid choice for clinical care if you can navigate the administrative side.
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If you have a billing concern, ask to speak with the office manager directly to avoid front desk friction.
✓ What Works Well
- Professional and kind dentists
- Clean and modern facility
- Gentle and thorough care
✗ Areas to Improve
- Rude or dismissive front desk staff
- Billing and scheduling issues
- Occasional long wait times
- Why was I charged a cancellation fee?
- Is the front desk staff always this rude?
The clinical team is excellent and very gentle.
The front office needs better customer service training.
Great care, but be prepared for some administrative friction.
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32837
- Country United States
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