Family First Dentistry & Orthodontics
204 Coit Rd, #100, Plano, Texas, 75075
This practice has a very polarized reputation. While some long-term patients love the staff and the care they receive, there is a loud chorus of complaints regarding aggressive upselling, confusing billing practices, and poor time management. Many patients feel like they are being pushed into unnecessary, expensive procedures, which has led to a significant loss of trust for some.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are suddenly told you need thousands of dollars in 'deep cleaning' or extra work.
✓ What Works Well
- Friendly front desk staff
- Good with nervous patients
- Convenient location
✗ Areas to Improve
- Aggressive upselling
- Confusing and high billing costs
- Poor time management
- Why is my bill so high?
- Are these procedures actually necessary?
- Can I get a refund?
I felt scammed by the billing practices.
The staff is nice, but the upselling is constant.
They pushed for expensive treatments I didn't need.
- Category Health & Medical
- City Plano
- State Texas
- Postcode 75075
- Country United States
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