16420 Ranch to Market Rd 620, Suite 104, Round Rock, Texas, 78681
Dr. Lai is widely praised for her attentive, thorough, and compassionate care. Patients feel heard and valued during their visits. While there are some complaints about specific nursing staff and billing practices, the overall experience is positive for most.
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Clarify billing practices for follow-up calls to avoid unexpected charges.
✓ What Works Well
✗ Areas to Improve
Dr. Lai is amazing
Very thorough exam
Great bedside manner