Health & Medical · Primary Care

Family First Healthcare - Cat Hollow

16420 Ranch to Market Rd 620, Suite 104, Round Rock, Texas, 78681

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Dr. Lai is widely praised for her attentive, thorough, and compassionate care. Patients feel heard and valued during their visits. While there are some complaints about specific nursing staff and billing practices, the overall experience is positive for most.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
16
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 75/100
Pro Tip

Clarify billing practices for follow-up calls to avoid unexpected charges.

Primary care
Attentive doctor
Pros & Cons

✓ What Works Well

  • Attentive and thorough doctor
  • Compassionate care
  • Easy to schedule

✗ Areas to Improve

  • Occasional rude nursing staff
  • Billing concerns
Frequently Asked Questions
  • Do you take new patients?
  • How do I schedule a follow-up?
User Feedback

Dr. Lai is amazing

Very thorough exam

Great bedside manner

Location Details
Street: 16420 Ranch to Market Rd 620, Suite 104
Neighborhood: Cat Hollow
City: Round Rock
State: Texas
Postcode: 78681
Country: United States
Location
16420 Ranch to Market Rd 620 STE 104, Round Rock, TX 78681
Quick Info
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