Health & Medical · Primary Care

Family First Healthcare - Leander

651 N US Hwy 183, Suite 110, Leander, Texas, 78641

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients love the providers here, especially Dr. Egelsee and Nicole Higginbotham, who are described as caring and thorough. The main issues are with the front desk staff, who are frequently described as rude, disorganized, and difficult to work with. The transition to a new management system has also caused significant frustration.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 40/100
Pro Tip

If you have a billing or scheduling issue, try to speak with a manager directly, as the front desk staff can be unhelpful.

Online check-in
Patient portal messaging
Pros & Cons

✓ What Works Well

  • Excellent and caring providers
  • Thorough medical care
  • Convenient location

✗ Areas to Improve

  • Rude and disorganized front desk
  • Difficult scheduling process
  • Billing and insurance issues
Frequently Asked Questions
  • Is this office accepting new patients?
  • Why is it so hard to get an appointment?
User Feedback

Great doctors, terrible front desk

Compassionate care

Frustrating admin experience

Location Details
Street: 651 N US Hwy 183, Suite 110
Neighborhood: Leander
City: Leander
State: Texas
Postcode: 78641
Country: United States
Location
651 N US Hwy 183 #110, Leander, TX 78641
Quick Info
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