Family First Medical Center
3820 Crestwood Ln, Suite 2, Idaho Falls, Idaho, 83404
Family First Medical Center is a mixed bag. Many patients love the physical therapy department and the convenience of in-house labs. However, there are recurring complaints about billing issues, difficulty reaching the office by phone, and some staff members being perceived as condescending. It seems to be a great place for PT, but the primary care side has some administrative hurdles.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to speak with the office manager directly rather than the general billing line.
✓ What Works Well
- Excellent PT department
- Convenient in-house labs
- Friendly providers
✗ Areas to Improve
- Billing issues
- Hard to reach by phone
- Inconsistent staff attitude
- Do they have physical therapy?
- Why is billing so confusing?
PT is top-notch
Billing needs to be fixed
Great for families
- Category Health & Medical
- City Idaho Falls
- State Idaho
- Postcode 83404
- Country United States
readers daily.