3702 22nd Pl, Lubbock, Texas, 79410
Dr. Nguyen is widely respected for his skill, kindness, and patience. Patients feel he is a trustworthy doctor who doesn't over-treat. However, there are frequent and severe complaints about the front desk staff being rude, unprofessional, and disorganized with appointments.
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If you have trouble with the front desk, try to communicate directly with the doctor or his nurse if possible.
✓ What Works Well
✗ Areas to Improve
Dr. Nguyen is a great doctor, but the staff is a nightmare.
He is very thorough and doesn't push unnecessary procedures.
The office staff needs a complete overhaul.