Family Foot & Ankle Physicians
1432 E Fire Tower Rd, Greenville, North Carolina, 27858
This practice has a strong reputation for effective foot care, with many patients praising the doctors' expertise. However, the administrative side is a major source of frustration, with reports of impossible-to-reach phone lines, billing confusion, and inconsistent staff professionalism. Patients are generally happy with the medical care but frustrated by the office management.
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Use the online portal for scheduling if possible, as phone lines are notoriously difficult.
✓ What Works Well
- Highly skilled podiatrists
- Effective treatments for foot issues
- Clean and professional clinical environment
✗ Areas to Improve
- Extremely difficult to reach by phone
- Billing and insurance confusion
- Inconsistent staff professionalism
- Why can't I get a human on the phone?
- Are these charges accurate?
Great doctors, terrible office management.
They fixed my foot pain, but the billing was a headache.
Impossible to get an appointment or return call.
- Category Health & Medical
- City Greenville
- State North Carolina
- Postcode 27858
- Country United States
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