849 Pine St, Jena, Louisiana, 71342
Family Hardware Inc. (Ace Hardware) in Jena is highly regarded for its extensive selection and helpful, knowledgeable staff. Many customers prefer it over big-box stores because of the personalized service and the ability to find hard-to-get items. While most have a great experience, a few have noted occasional issues with customer service or return policies. Overall, it is a well-loved local business.
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If you have a specific project, ask for the staff members in the back—they are often the most knowledgeable about technical repairs.
✓ What Works Well
✗ Areas to Improve
If they don't have it, you don't need it.
Better than the big warehouse stores.
The staff treats you like family.