Family Health Center of Mission
1920 E Griffin Pkwy, Mission, Texas, 78572
This clinic is struggling with significant administrative issues. While the medical providers are often described as caring and knowledgeable, the front office is frequently criticized for not answering phones, long hold times, and poor communication. Many long-time patients are leaving due to the decline in service quality since the clinic's management changes.
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If you need an appointment, try visiting in person as phone calls are rarely answered.
✓ What Works Well
- Caring providers
- On-site lab
- Good clinical care
✗ Areas to Improve
- Impossible to reach by phone
- Long hold times
- Poor front desk management
- Why don't you answer the phone?
- How do I get a referral?
Great doctors, but the office is a mess.
Used to be 5 stars, now it's 0.
Front desk needs better training.
- Category Health & Medical
- City Mission
- State Texas
- Postcode 78572
- Country United States
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