103 Allen St, Jamestown, New York, 14701
This clinic has a loyal patient base that appreciates the thorough and compassionate care provided by doctors like Dr. Persia. However, there are significant complaints about administrative issues, including difficulty reaching the office by phone, billing errors, and poor communication regarding referrals and test results.
If you have a billing issue, try to resolve it in person or through the patient portal rather than relying on phone calls.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a headache.
I feel heard by my doctor, but the front desk is rude.
Good care, but the administrative side is a mess.