19851 Observation Dr, Suite 250, Germantown, Maryland, 20876
This practice has a polarized reputation. Many long-term patients love their specific providers, citing compassionate and thorough care. However, a significant number of patients report frustration with the administrative side, including long wait times, difficulty reaching the office, and confusing billing practices. It feels like a large, busy assembly line to many.
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If you have multiple health concerns, be prepared to schedule separate appointments, as the practice may limit the number of issues addressed per visit.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
Expect long waits.
They seem to care more about money than patients.