Family Healthcare Associates - Fielder Rd
1300 S Fielder Rd, Arlington, Texas, 76013
Family Healthcare Associates on Fielder Rd receives highly mixed reviews. While many patients have long-standing relationships with specific doctors and appreciate their care, there is a significant amount of frustration regarding the practice's administrative side. Common complaints include poor communication, billing errors, rude front desk staff, and difficulty reaching the office by phone. It appears to be a practice where the clinical care is often good, but the administrative experience is frequently poor.
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If you have billing concerns, document every conversation and keep copies of all receipts.
✓ What Works Well
- Caring and knowledgeable doctors
- On-site lab services
- Long-term patient relationships
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Nightmare billing processes
- Difficulty reaching the office by phone
- Why am I receiving an inappropriate bill?
- How can I reach a human being?
The doctors are great, but the office staff is a nightmare.
I felt like just a number.
Billing is a complete mess.
- Category Health & Medical
- City Arlington
- State Texas
- Postcode 76013
- Country United States
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