Family Healthcare Associates - Viridian
4100 N Collins St, Arlington, Texas, 76005
Patients love the doctors here, especially Dr. Bartel, but the administrative side is a major pain point. Long hold times, rude staff, and billing issues are common complaints. It's a great medical team hampered by poor office management.
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If you need to reach them, try emailing or using the portal rather than calling, as the phone system is often overwhelmed.
✓ What Works Well
- Great doctors
- Clean office
- Professional medical staff
✗ Areas to Improve
- Rude front desk
- Impossible phone system
- Billing issues
- Why can't I reach anyone?
- Why was I charged this amount?
Love the doctor, hate the office
Great care, bad management
Professional but disorganized
- Category Health & Medical
- City Arlington
- State Texas
- Postcode 76005
- Country United States
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