Family Hearing Services, Inc
14102 Sullyfield Cir, Suite 2700, Chantilly, Virginia, 20151
Family Hearing Services has a mixed reputation. Many patients appreciate the clinical expertise of the audiologists and the personalized care they receive. However, there are recurring complaints about the billing department, difficulty reaching the office by phone, and inconsistent customer service. It is a practice where the medical care is often valued, but the administrative experience can be frustrating.
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They offer non-bundled hearing aid purchases, which can save money on unnecessary follow-ups.
✓ What Works Well
- Knowledgeable audiologists
- Personalized care
- Good with children
✗ Areas to Improve
- Billing department issues
- Difficult to reach by phone
- Inconsistent customer service
- Does the practice accept my insurance?
- How do I schedule an appointment?
The doctors are great, but the billing is a nightmare.
They were very accommodating for my toddler.
I've had a great experience with the audiologists.
- Category Health & Medical
- City Chantilly
- State Virginia
- Postcode 20151
- Country United States
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