Health & Medical · Urgent Care & Family Medicine

Family & Industrial Medical Center

47 Santa Rosa St, San Luis Obispo, California, 93405

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

This clinic is a go-to spot for quick, efficient urgent care, with many patients appreciating the fast service and friendly medical staff. However, the experience is inconsistent, with several reports of rude front-desk interactions and a billing department that seems to struggle with basic communication. While the medical care itself is often described as spot on, the administrative hurdles can be a real headache for patients.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

If you have a billing question, try to resolve it in person rather than over the phone to avoid the runaround.

Fast turnaround
Inconsistent admin
Pros & Cons

✓ What Works Well

  • Fast and efficient urgent care
  • Friendly and knowledgeable medical assistants
  • Easy online scheduling

✗ Areas to Improve

  • Rude or dismissive front desk staff
  • Poor communication regarding test results
  • Billing department issues
Frequently Asked Questions
  • Why does it take so long to get test results?
  • Is the billing department reachable?
User Feedback

Great medical care, but the front office needs a reality check.

Fastest urgent care in town, just don't expect a warm welcome.

The doctors are good, but the billing department is a nightmare.

Location Details
Street: 47 Santa Rosa St
Neighborhood: Downtown
State: California
Postcode: 93405
Country: United States
Location
47 Santa Rosa St, San Luis Obispo, CA 93405
Quick Info
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