Health & Medical · Family Medicine

Family Medicine, Arbor Creek Medical Pavilion

16538 W 159th Terrace, Olathe, Kansas, 66062

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients are deeply divided. Many long-term patients feel the practice has declined, citing poor communication, long wait times, and a focus on profit over patient care. However, others still find the doctors, particularly Dr. Christiansen and Emily Gardner, to be thorough and caring.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

If you have a chronic condition, try to schedule your appointments well in advance to avoid the walk-in clinic wait.

Walk-in clinic available
Comprehensive family care
Pros & Cons

✓ What Works Well

  • Some doctors are thorough and caring
  • Convenient walk-in clinic
  • Clean facility

✗ Areas to Improve

  • Poor communication and phone responsiveness
  • Long wait times
  • Billing and administrative issues
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • How can I get a prescription refill?
User Feedback

Used to be great, now it's just a business.

I feel like a number, not a patient.

Great doctors, but the office management is failing.

Location Details
Street: 16538 W 159th Terrace
Neighborhood: Olathe
City: Olathe
State: Kansas
Postcode: 66062
Country: United States
Location
16538 W 159th Terrace, Olathe, KS 66062
Quick Info
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