1800 N Beauregard St, Suite 250, Alexandria, Virginia, 22311
While many patients appreciate the medical staff and doctors, the administrative side of this practice is a major pain point. Long wait times, difficulty reaching the office by phone, and poor communication regarding prescriptions and referrals are common complaints. It is a classic case of good clinical care being overshadowed by poor office management.
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If you need a prescription refill, start the process well in advance, as the office is known for slow processing times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is a train wreck.
I love my doctor, but I'm thinking of switching due to the front desk.
Getting a call back is next to impossible.