Family Medicine Associates of El Paso
Health & Medical · Family Medicine

Family Medicine Associates of El Paso

9398 Viscount Blvd, Suite 4-C, El Paso, Texas, 79925

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients appreciate the high-quality care provided by the medical staff, often highlighting the thoroughness of the providers. However, the administrative side is a major pain point, with frequent complaints about long hold times and billing issues. It is a busy spot, and while the medical care is top-notch, the front office experience can be a real headache.

Review Summary
20
Most Relevant
18
Newest
20
Highest
18
Lowest
Total Reviews Analyzed: 76
Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Complete your paperwork at home before your visit to speed up the check-in process.

Saturday hours
In-house lab
Pros & Cons

✓ What Works Well

  • Thorough and caring providers
  • Saturday availability
  • Effective medical solutions

✗ Areas to Improve

  • Excessive phone hold times
  • Billing and insurance confusion
  • Long wait times in the office
Frequently Asked Questions
  • Why am I being billed after the visit?
  • How do I get a prescription refill?
  • Why is the wait time so long?
User Feedback

Providers are excellent and listen well.

Front desk staff needs better training.

Billing department is hard to reach.

Location Details
Street: 9398 Viscount Blvd, Suite 4-C
Neighborhood: East El Paso
City: El Paso
State: Texas
Postcode: 79925
Country: United States
Location
9398 Viscount Blvd Suite 4-C, El Paso, TX 79925
Quick Info
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