1106 Clayton Ln, Ste 102W, Austin, Texas, 78723
Family Medicine Austin has a very divided reputation. Many patients love the compassionate, thorough care provided by providers like Jillian Herron and Amy Friggle, and appreciate the convenience of services like IV therapy. However, there is a significant volume of negative feedback regarding billing practices, difficulty with prescription refills, and poor administrative communication. It seems to be a place where the quality of care is high, but the business side can be frustrating.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are on chronic medication, request refills well in advance and keep a close eye on your billing statements.
✓ What Works Well
✗ Areas to Improve
Great care, but the billing is a nightmare.
Providers are amazing, but the office is disorganized.
Love the IV therapy, but the admin side is frustrating.