16052 Doctor's Blvd, Hammond, Louisiana, 70403
This practice has a very divided reputation. Many patients love the doctors, particularly Dr. Smith and Dr. Hattier, for their compassion and expertise. However, there is a consistent pattern of complaints regarding the front desk staff, long wait times, and billing issues. Patients feel that while the medical care is excellent, the administrative side of the practice is a major hurdle.
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If you have a billing question, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk is a nightmare
Felt rushed during appointments
Billing department is confusing