303 Med Tech Pkwy, Suite 100, Johnson City, Tennessee, 37604
Patients are highly satisfied with the providers here, frequently mentioning Dr. Hines, Dr. Mabry, and Connie Rutledge for their listening skills and thoroughness. The practice is seen as a reliable, patient-centered group. The main complaints revolve around administrative issues like billing errors and difficulty scheduling appointments, which can be frustrating for long-term patients.
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Always double-check your copay amount before your visit to avoid billing discrepancies later.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the billing department needs work.
I feel like family here.
Excellent care, just be patient with the admin side.