625 Africa Rd, Suite 220, Westerville, Ohio, 43082
Patients generally love their individual doctors, praising their compassion and thoroughness. However, the administrative side of the practice is a major source of frustration. Long wait times, poor communication, and billing issues are common complaints. It is a place where the clinical care is strong, but the office experience can be very inconsistent.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office is a roadblock
Billing is a total headache
I felt heard and well-cared for by the doctor