Family Practice Center, PC
2860 Ronald Reagan Blvd, Suite 200, Cumming, Georgia, 30041
Patients are split on their experience here. Many love the doctors, especially Dr. Macklin and Dr. Barnes, for their thoroughness and kindness. However, a significant number of people report major issues with administrative efficiency, specifically regarding prescription refills and billing transparency. Some feel the office is more focused on money than patient care. It seems like a hit-or-miss experience depending on the provider and the administrative task at hand.
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Always ask for a printout of your lab results during the visit to avoid the 'normal' result runaround.
✓ What Works Well
- Exceptional bedside manner from specific doctors
- Thorough and attentive medical care
- Convenient telehealth options
✗ Areas to Improve
- Persistent issues with prescription refills
- Lack of transparency in billing and test results
- Unprofessional front desk communication
- Why are there so many extra fees?
- Can I see my actual test numbers?
- Why is it so hard to get a refill?
Doctors are spot on, but the admin side is a mess.
Feels like a family practice until you hit the billing department.
Great medical care, but not worth the headache of dealing with the office staff.
- Category Health & Medical
- Neighborhood Cumming
- City Cumming
- State Georgia
- Postcode 30041
- Country United States
