36 S River Rd, Halifax, Pennsylvania, 17032
The Family Practice Center in Halifax is generally well-regarded for its experienced and personable doctors, especially Dr. Ettlinger and Dr. Mahmood. Patients appreciate the thorough care and the feeling of being treated like family. However, there are significant complaints about the office staff, who are often described as rude, unorganized, and dismissive. While the clinical care is strong, the administrative experience is a major pain point for many.
If you have issues with the front desk, try to communicate directly with the nursing staff or the doctor.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the staff is a nightmare.
They treat you like family, highly recommend.
Professional care, but the office is a mess.