18 Leonardville Rd, Middletown Township, New Jersey, 07748
This family practice has a long history in the community, but recent reviews indicate a significant decline in administrative efficiency and staff professionalism. While many patients still value the clinical care provided by the doctors, the difficulty in reaching the office, billing errors, and rude front-desk staff are major pain points. It is a practice in transition, and patients should be prepared for potential administrative challenges.
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Use the patient portal for non-urgent communication, but follow up in person if you don't receive a timely response.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the staff is a nightmare.
I've been coming here for years, but the service is slipping.
Great clinical care, but the administrative side is a major stressor.