Family Practice of Suntree and Viera
2 Suntree Pl, Melbourne, Florida, 32940
This practice is generally praised for its medical care, with many patients feeling well-cared for and heard by the providers. However, there is a recurring theme of frustration with the front desk staff, who are often described as dismissive or unprofessional. While the medical outcomes are positive for most, the administrative experience can be a significant drawback for some patients.
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If you have a billing or referral issue, try to speak with a supervisor directly rather than relying on the front desk.
✓ What Works Well
- Attentive and thorough medical providers
- Clean and inviting office atmosphere
- Effective health improvement plans
✗ Areas to Improve
- Unprofessional front desk behavior
- Inconsistent communication
- Difficulty resolving billing or scheduling issues
- Why is the front desk so difficult to deal with?
- Are the providers consistent?
- How do I get a referral sent in a timely manner?
Great medical care, but the front office needs training.
I feel like a valued patient when I'm with the doctor.
The staff makes it hard to recommend this place.
- Category Health & Medical
- City Melbourne
- State Florida
- Postcode 32940
- Country United States
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