Family Smiles Dental Care
2064 W Auburn Rd, Rochester Hills, Michigan, 48309
Family Smiles Dental Care is generally well-regarded for its friendly staff and efficient service. Many patients appreciate the transparent billing and the fact that the dentists don't push unnecessary procedures. However, there are some significant concerns regarding administrative communication, billing errors, and occasional rudeness from the front office. While the clinical care is often praised, the administrative side can be a source of frustration.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before your appointment, as office staff may not always have the most up-to-date information.
✓ What Works Well
- Friendly and efficient clinical staff
- Transparent billing and pricing
- Conservative treatment plans
✗ Areas to Improve
- Significant administrative and billing issues
- Occasional rudeness from front office staff
- Poor communication regarding insurance changes
- Do they accept most insurance plans?
- How do they handle billing disputes?
- Are they good for families?
Clinical care is great, but the front office is a headache.
They don't try to upsell you on unnecessary work.
I've been a patient for 14 years and love the service.
- Category Health & Medical
- City Rochester Hills
- State Michigan
- Postcode 48309
- Country United States
readers daily.