Family Smiles of Lubbock
5709 4th St, Lubbock, Texas, 79416
This office is a favorite for families, especially those with young children, thanks to its kid-friendly amenities like play areas and massage chairs. Many parents appreciate the staff's patience and ability to make children feel comfortable. However, there are notable complaints regarding billing errors, long wait times, and inconsistent quality of care for certain procedures. It is a popular choice, but patients should keep a close eye on their billing statements.
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Verify your insurance benefits and the estimated cost before any procedure to avoid billing surprises.
✓ What Works Well
- Excellent kid-friendly environment
- Massage chairs in the waiting room
- Friendly and welcoming staff
✗ Areas to Improve
- Frequent billing and insurance errors
- Long wait times despite appointments
- Inconsistent quality of dental work
- Is this office good for toddlers?
- How do I resolve a billing error here?
My kids actually look forward to going to the dentist.
The staff is great, but the billing department is a mess.
Wait times are often too long.
- Category Health & Medical
- City Lubbock
- State Texas
- Postcode 79416
- Country United States
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