Family Tree Medical Group, P.A.
1150 Cypress Glen Cir, Kissimmee, Florida, 34741
Family Tree Medical Group has a very divided reputation. Many patients love Dr. Martinez for his professionalism and kindness, but there is a consistent pattern of complaints regarding the front desk staff, long wait times, and poor communication. While the clinical care is often praised, the administrative experience is frequently described as rude and unprofessional.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, try to communicate directly with the clinical staff or the doctor.
✓ What Works Well
- Professional and knowledgeable doctors
- Caring and thorough medical care
- Clean and quiet atmosphere
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Poor communication and follow-up
- Are the doctors good with children?
- How is the front desk staff?
- Is it easy to get a prescription refill?
Dr. Martinez is amazing, but the front desk is a nightmare.
Great care, but the staff is very unprofessional.
I love the doctor, but I'm considering leaving because of the staff.
- Category Health & Medical
- City Kissimmee
- State Florida
- Postcode 34741
- Country United States
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