186 Thomas Johnson Dr, Suite 104, Frederick, Maryland, 21702
The practice is generally well-regarded for its medical expertise, with many patients praising Dr. Haseebuddin for his skill, bedside manner, and clear communication. However, there is a consistent pattern of complaints regarding administrative issues, such as difficulty reaching the office by phone, billing confusion, and long wait times. While the clinical care is often excellent, the administrative experience can be a significant hurdle.
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If you have billing questions, try to resolve them in person if possible, as phone support is often unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Haseebuddin is the best urologist around.
The office staff is very difficult to deal with.
Billing is confusing and unresponsive.