Health & Medical · Optometry

Family Vision & Contact Lens Centers

309 McHenry St, Burlington, Wisconsin, 53105

Google Maps Updated: 20 May 2026
Authenticity Score: 88/100
About

Patients generally have a very positive experience, praising the friendly, professional, and thorough care provided by the doctors and staff. The office is described as clean and modern, and the process is efficient. While there are a few complaints about customer service from specific staff members, the overwhelming majority of reviews are highly positive, recommending the clinic for its quality eye care.

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We analyze 73 public reviews for Family Vision & Contact Lens Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 80/100
Pro Tip

Ask about their optomapping service if you want to avoid the discomfort of eye dilation during your exam.

Optomapping available
Wide frame selection
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Thorough and efficient eye exams
  • Clean and modern facility

✗ Areas to Improve

  • Occasional rude customer service
  • Pricing can be high
  • Inconsistent communication
Frequently Asked Questions
  • Do you accept my vision insurance?
  • How long does it take to get new glasses?
  • Do you offer optomapping?
User Feedback

The best eye care experience I've ever had.

Friendly, fast, and very thorough.

Great selection of frames and helpful staff.