FamilyCare Health Center - St. Albans
12 Kanawha Terrace, Suite B, St. Albans, West Virginia, 25177
Patients often highlight the compassionate care provided by specific nurse practitioners and doctors. The urgent care is frequently praised for speed and efficiency. On the flip side, the front desk staff is often described as rude or unhelpful, and there are complaints about follow-up calls for test results being missed.
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Ask for a paper prescription before leaving if you need medication immediately.
✓ What Works Well
- Compassionate providers
- Fast urgent care
- Convenient pharmacy
✗ Areas to Improve
- Rude front desk
- Missed follow-up calls
- Inconsistent scheduling
- How long is the wait for urgent care?
- Do they take walk-ins?
Providers are great, staff is not
Urgent care is a lifesaver
Communication needs improvement
- Category Health & Medical
- City St. Albans
- State West Virginia
- Postcode 25177
- Country United States
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