Health & Medical · Urgent Care

FamilyDoc Urgent Care

7201 S Stony Island Ave, Chicago, Illinois, 60649

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients are deeply divided regarding this clinic. While some appreciate the quick, friendly service and convenience, many others report significant issues with unprofessional staff, long wait times, and billing confusion. Communication seems to be a major pain point, with several patients feeling ignored or rushed during their visits. Overall, the experience is hit or miss depending on the day and staff on duty.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

The clinic is attached to a carwash, which can make it easy to miss if you aren't looking for it.

Open 7 days a week
Telehealth options available
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some staff are very kind and helpful
  • Fast service for some patients

✗ Areas to Improve

  • Long wait times
  • Poor communication and billing issues
  • Unprofessional or rude staff behavior
Frequently Asked Questions
  • Why am I being billed for services I didn't receive?
  • Why is it so hard to get someone to answer the phone?
User Feedback

Staff needs to be more attentive to individual patient needs.

Billing processes are confusing and frustrating.

Wait times are often excessive even with appointments.

Location Details
Street: 7201 S Stony Island Ave
Neighborhood: South Shore
City: Chicago
State: Illinois
Postcode: 60649
Country: United States
Location
7201 S Stony Island Ave, Chicago, IL 60649
Quick Info
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