50 Auert Ave, Suite 9, Utica, New York, 13502
Fancy Nails has a dedicated following who love the new management and the talent of specific technicians like Jocelyn. However, there are frequent complaints about nails not lasting, poor communication, and aggressive upselling. While some find it a great spot for a quick, stylish set, others feel the quality doesn't match the price. It's a mixed bag that seems to be improving under new ownership but still has some growing pains.
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Look for the new management team to get the best experience, as they are actively trying to improve the salon's reputation.
✓ What Works Well
✗ Areas to Improve
Love the new owner
Nails didn't last a week
Great service