Fantastic Beauty Supply
3615 Flakes Mill Rd, Decatur, Georgia, 30034
Fantastic Beauty Supply is a well-stocked store with a wide variety of hair products, but it suffers from significant customer service issues. Many shoppers report feeling profiled, followed, or treated with suspicion, which has led to a loss of loyal customers. While some employees, like Ricshuna, receive high praise for their helpfulness and professionalism, the overall management and owner are frequently criticized for being rude, ungrateful, and unprofessional. It's a place where you might find what you need, but the shopping experience can be very uncomfortable.
We analyze 72 public reviews for Fantastic Beauty Supply using our data models and filter out spam to highlight only authentic feedback.
If you need help, look for specific staff members who are known for being helpful, but be prepared for a potentially tense environment.
✓ What Works Well
- Extensive selection of hair and beauty products
- Convenient location with parking
- Some staff members are exceptionally helpful
✗ Areas to Improve
- Reports of racial profiling and feeling watched
- Rude and unprofessional management
- Strict and sometimes unfair return policies
- Do they offer refunds or exchanges?
- Is the store safe and welcoming?
- Are the prices competitive?
Ricshuna is the only reason to shop here.
The owners make you feel like a thief.
Great selection, but the vibe is very negative.
- Category Retail & Malls
- City Decatur
- State Georgia
- Postcode 30034
- Country United States
