910 Central Ave NE, East Grand Forks, Minnesota, 56721
Aaron Horak's agency is generally praised for its friendly, knowledgeable, and proactive service. Many clients appreciate the effort taken to explain policies and find the best deals. However, there are some reports of a shift in business model that has left some long-term clients feeling pressured, suggesting a mixed experience depending on the specific needs and expectations of the client.
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If you feel pressured, be clear about your budget; the agency is known for being thorough, but you should always advocate for your own financial needs.
✓ What Works Well
✗ Areas to Improve
Very helpful and personable
Great for bundling home and auto
Some concerns about business practices