Farmers Insurance - Edward Diamond
Financial Services · Insurance Agency

Farmers Insurance - Edward Diamond

1300 Horizon Dr, Ste 103, Chalfont, Pennsylvania, 18914

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

This agency has a polarized reputation. While some clients praise the team for being professional, responsive, and helpful with bundling, a significant number of reviews highlight poor customer service, lack of compassion during difficult times, and issues with billing and cancellations. The inconsistency in service quality is a major concern for many potential and existing clients.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
12
Lowest

We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 68/100
Pro Tip

Always get cancellation confirmations in writing to avoid billing disputes.

Bundling options
Inconsistent service
Pros & Cons

✓ What Works Well

  • Good bundling discounts
  • Some staff are very professional
  • Responsive to some inquiries

✗ Areas to Improve

  • Poor customer service and lack of empathy
  • Billing and cancellation issues
  • Inconsistent communication
Frequently Asked Questions
  • Why did my rates increase?
  • How do I cancel my policy?
User Feedback

They don't value their customers.

Great service and pricing.

Very unprofessional and rude.

Location Details
Street: 1300 Horizon Dr, Ste 103
Neighborhood: Chalfont
City: Chalfont
State: Pennsylvania
Postcode: 18914
Country: United States
Location
1300 Horizon Dr Ste 103, Chalfont, PA 18914
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.