Farmers Insurance - Joshua Murillo
15655 W Roosevelt St, Ste 237, Goodyear, Arizona, 85338
The team at this Farmers Insurance branch is widely recognized for being professional, patient, and transparent. Clients frequently mention that agents like Joshua and Vanessa take the time to explain policy details, ensuring they feel comfortable with their coverage. While the majority of feedback is positive, highlighting the team's ability to find affordable quotes, there are isolated complaints regarding communication delays and a refusal to quote single-policy requests. Most customers feel valued and appreciate the no-pressure sales approach.
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Bundle your home and auto policies here to maximize your discounts and get the best bang for the buck.
✓ What Works Well
- Transparent and patient explanations
- Proactive follow-ups and support
- Effective at finding competitive rates
✗ Areas to Improve
- Occasional lack of responsiveness to emails
- Some reports of refusal to quote single policies
- Inconsistent communication from office staff
- Can you help me find a better rate for my home and auto?
- Why was my policy premium increased?
The team is spot on when it comes to explaining complex coverage.
They really go above and beyond to help when other companies drop you.
It is great to have an agent who actually cares about your assets.
- Category Financial Services
- City Goodyear
- State Arizona
- Postcode 85338
- Country United States
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