Farmers Insurance - Pamela De La Cruz
Financial Services · Insurance Agency

Farmers Insurance - Pamela De La Cruz

3969 E Arapahoe Rd, Suite 101, Centennial, Colorado, 80122

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

This agency receives a mix of very positive and very negative feedback. Many clients appreciate the thoroughness and savings provided by agents like Maria and Angelique. Conversely, there are serious allegations of poor communication, billing errors, and unprofessional conduct from the owner. It seems to be an agency where your experience depends heavily on the specific agent you work with.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 68/100
Pro Tip

Always get written confirmation for any policy changes or cancellations.

Auto & Home Bundling
6-Month Policy Reviews
Pros & Cons

✓ What Works Well

  • Helpful and patient agents
  • Significant cost savings
  • Thorough policy reviews

✗ Areas to Improve

  • Serious communication issues
  • Billing and cancellation errors
  • Unprofessional management reported
Frequently Asked Questions
  • How do I cancel my policy?
  • Why is my bill incorrect?
User Feedback

Maria was great and very thorough.

Communication is very poor at times.

Be careful with policy cancellations.

Location Details
Street: 3969 E Arapahoe Rd, Suite 101
Neighborhood: Centennial
City: Centennial
State: Colorado
Postcode: 80122
Country: United States
Location
3969 E Arapahoe Rd #101, Centennial, CO 80122
Quick Info
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