855 Main St, Ste 208, Pleasanton, California, 94566
Wallace Wong's agency is praised for its professional, thorough, and client-focused approach. Customers appreciate the time taken to explain policies and the proactive communication. While there are a few complaints about administrative errors, the majority of clients feel well-supported and value the agency's expertise in both personal and business insurance.
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If you have a complex business insurance need, ask for a face-to-face meeting; Wallace is known for being very thorough in person.
✓ What Works Well
✗ Areas to Improve
Truly cares about clients
Best insurance broker in the area
Very responsive to texts and emails