Financial Services · Insurance Agency

Farmers Insurance - Wallace Wong

855 Main St, Ste 208, Pleasanton, California, 94566

Google Maps Updated: 14 May 2026
Authenticity Score: 89/100
About

Wallace Wong's agency is praised for its professional, thorough, and client-focused approach. Customers appreciate the time taken to explain policies and the proactive communication. While there are a few complaints about administrative errors, the majority of clients feel well-supported and value the agency's expertise in both personal and business insurance.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
16
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 90/100
Pro Tip

If you have a complex business insurance need, ask for a face-to-face meeting; Wallace is known for being very thorough in person.

Business Insurance Expertise
Responsive Communication
Pros & Cons

✓ What Works Well

  • Thorough and professional explanations
  • Proactive communication
  • Great for business and personal insurance

✗ Areas to Improve

  • Occasional administrative/document issues
  • Some frustration with rate increases
Frequently Asked Questions
  • How can I bundle my business and personal insurance?
  • Can you explain my coverage limits?
  • How do I handle a claim?
User Feedback

Truly cares about clients

Best insurance broker in the area

Very responsive to texts and emails

Location Details
Street: 855 Main St, Ste 208
Neighborhood: Downtown
City: Pleasanton
State: California
Postcode: 94566
Country: United States
Location
855 Main St Ste 208, Pleasanton, CA 94566
Quick Info
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